Privacy Policy
NUFFIN is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal information and why do we collect it?
Personal information is information or an opinion that identifies an individual or an individual who is readily identifiable (whether or not the information or opinion is true and/or recorded in a material form). The types of Personal information that we collect from you depend on the types of dealings you have with us and may include, but is not limited to, any or all of the following information about you:
- your name;
- your address;
- your email address;
- your phone numbers;
- information about the device used to log on and place orders via our websites;
- your computer’s internet protocol (IP) address;
- location data (where you have authorised your mobile device to send such information via privacy settings on that device);
- any other information you elect to upload or provide to us as part of your use of our websites and/or services.
We collect personal information directly from you when you place orders through our website, access our services or interact with us in any way.
We will only use your personal information for the purpose it was collected, or for a closely related purpose that you would reasonably expect. Where possible, we will explain why we are collecting your information and how it will be used at the time of collection.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal information only from you.
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Disclosure of Personal information
Your Personal information may be disclosed in several circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal information
Your Personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal information. However, most of the Personal information is or will be stored in client files which will be kept by us for a minimum of 3 years.
Access to your Personal information
You may access the Personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal information, please contact us in writing.
Nuffin Dips will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal information.
To protect your Personal information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal information
It is an important to us that your Personal information is up to date. We will take reasonable steps to make sure that your Personal information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Refund Policy
We do not refund for change of mind. However, the NUFFiN Keeplid comes with guarantees that cannot be excluded under the Australian Consumer Law. If the Keeplid has a major fault or failure, you are entitled to choose either a replacement or a full refund.
To make a claim please contact us at [email protected] with proof of purchase and proof of the issues encountered.
Data Breach Notification
In the event of a data breach that is likely to result in serious harm to any individuals whose Personal information is involved, we will take immediate steps to contain the breach and assess the risk. Where required under the Privacy Act 1988 (Cth) and the Notifiable Data Breaches scheme, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable. If you believe your Personal information may have been compromised, please contact us immediately at [email protected].
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:
Nuffin Dips
Email: [email protected]
If you are not satisfied with our response to a privacy complaint, you may contact the Australian Information Commissioner through the Office of the Australian Information Commissioner (OAIC).
